Coubic.com is a new online booking tool for service providers like myself. It's headquartered in Tokyo so I was keen to check it out.
It's relatively simple to set up
Free option with access to most of the features
Managed in your browser - no software to download
Easy to log-in with email address or Facebook
Integrates a blog-type element on your page allowing updates so you can stay engaged with your customers
Personalised page with clear profile image and blurb allowed
Easy sharing on social media
So far it is not possible to take payments for bookings, perhaps this will be offered at a later date
There isn't much support provided on the page for the free service
If you get confused I'm not sure what you do!
The automatic notifications are simple to understand:
I got this one in my in-box (when I tested it out)
You have received a new reservation request.
The Idea Sounding Board and Business Development Consulting
Quick Check In (30 minutes)
Tue, December 02 10:00 ~ 10:30
Overall I recommend this company if you run a service business such as personal trainer, yoga classes, dietician, etc where you take appointments from individuals and you need a 24 hour automated system. You can also block off times when you're not available as well as manually add bookings that you have taken over the phone for instance.
It also seems suitable for advertising group classes however I am not sure if it supports multiple bookings for the same time slot.
There are some excellent features that are not usually included with online booking systems. Because you set up your own profile page if you were on a budget and had no website it would be possible to use this as your only online contact point. You can add as much or as little detail to the profile/about page as you like. You have a built-in general contact page. You can add 'blog' posts and let your customers know what you're up to. Social media sharing is built-in and it's possible your posts will show up in Google search. And lastly each customer has a profile within your system so you can privately add his/her contact details and additional notes - a CRM (customer relationship management system). Nice!
As for charging your customers for your time. If you meet in person simply collect the payment then. Other options include setting up monthly subscriptions with a payment processor like PayPal or invoicing directly through PayPal. The lack of this feature does not detract from Coubic at all.
Give it a go and let me know what you think.
You can even book a free idea session with me through the system to test it out and find out how I can help with your business plan: https://coubic.com/jacquimiyabayashi/